{"id":3021,"date":"2025-12-04T09:03:01","date_gmt":"2025-12-04T09:03:01","guid":{"rendered":"https:\/\/civiclanes.org\/?page_id=3021"},"modified":"2026-04-07T15:44:03","modified_gmt":"2026-04-07T15:44:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/civiclanes.org\/?page_id=3021","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><!-- CIVIC LANES \u2014 Privacy Policy. Paste into WordPress > Pages > Privacy Policy > Code Editor --><\/p>\n<div style=\"font-family: 'DM Sans',sans-serif; color: #1a1a1a;\">\n<p><!-- HEADER --><\/p>\n<div style=\"background: #0a2424; padding: 5rem 2rem 4rem;\">\n<div style=\"max-width: 780px; margin: 0 auto;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #5dcaa5; font-weight: 500; display: block; margin-bottom: 1.2rem;\">Legal<\/span><\/p>\n<p style=\"font-size: 16px; line-height: 1.7; color: rgba(255,255,255,0.6); max-width: 560px;\">Civic Lanes CIC is committed to protecting the privacy of everyone who engages with our work. This policy explains what personal information we collect, how we use it, and the rights available to you. We review this policy periodically to ensure it remains accurate and transparent.<\/p>\n<p><span style=\"display: inline-block; margin-top: 1.5rem; font-size: 12px; color: rgba(255,255,255,0.4);\">Last reviewed: April 2026<\/span><\/p>\n<\/div>\n<\/div>\n<p><!-- MAIN CONTENT --><\/p>\n<div style=\"max-width: 780px; margin: 0 auto; padding: 4rem 2rem;\">\n<p><!-- WHO WE ARE --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">01<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">Who we are<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1rem;\">Civic Lanes CIC is a Community Interest Company registered in England and Wales (Company Number: 16889378). We are the data controller for any personal information collected through our website and organisational activities.<\/p>\n<div style=\"background: #f7f7f5; border: 0.5px solid #e0e0dc; border-radius: 6px; padding: 1.5rem; margin-top: 1.5rem;\">\n<p style=\"font-size: 14px; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Organisation:<\/strong> Civic Lanes CIC<\/p>\n<p style=\"font-size: 14px; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Company Number:<\/strong> 16889378<\/p>\n<p style=\"font-size: 14px; color: #555; margin-bottom: 0;\"><strong style=\"color: #0a2424;\">Contact:<\/strong> <a style=\"color: #1d9e75; text-decoration: none;\" href=\"mailto:info@civiclanes.org\">info@civiclanes.org<\/a><\/p>\n<\/div>\n<\/div>\n<p><!-- INFORMATION WE COLLECT --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">02<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">Information we collect<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1.5rem;\">We collect only the minimum information necessary to support our activities. We do not collect information we do not need, and we do not retain it beyond the period required.<\/p>\n<h3 style=\"font-size: 15px; font-weight: 500; color: #0a2424; margin-bottom: 0.8rem;\">Information you provide directly<\/h3>\n<p style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.5rem;\">When you contact us, submit an enquiry, or engage with our work, we may collect:<\/p>\n<ul style=\"margin: 0.5rem 0 1.5rem 1.2rem; padding: 0;\">\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Your name<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Your email address<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Your organisation or professional role<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555;\">Any information you choose to include in a message or enquiry<\/li>\n<\/ul>\n<h3 style=\"font-size: 15px; font-weight: 500; color: #0a2424; margin-bottom: 0.8rem;\">Information collected through website use<\/h3>\n<p style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.5rem;\">We may collect limited, anonymised analytics data to understand how visitors use our website, including:<\/p>\n<ul style=\"margin: 0.5rem 0 1rem 1.2rem; padding: 0;\">\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Pages visited and navigation patterns<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">General browser or device type<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555;\">Approximate time spent on pages<\/li>\n<\/ul>\n<p style=\"font-size: 15px; line-height: 1.8; color: #555;\">This data is aggregated and does not identify you as an individual. We do not use tracking tools designed to build personal profiles or serve targeted advertising.<\/p>\n<\/div>\n<p><!-- HOW WE USE --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">03<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">How we use your information<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1rem;\">We use personal information only where there is a clear and legitimate reason to do so. Specifically, we use it to:<\/p>\n<ul style=\"margin: 0.5rem 0 1rem 1.2rem; padding: 0;\">\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Respond to your enquiries and requests in a timely manner<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Share information or resources you have asked for<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Maintain records related to partnerships and collaborative work<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.3rem;\">Improve our website and the way we communicate<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555;\">Meet our legal and administrative obligations as a registered CIC<\/li>\n<\/ul>\n<div style=\"background: #e1f5ee; border-radius: 6px; padding: 1.2rem 1.5rem; margin-top: 1.5rem;\">\n<p style=\"font-size: 14px; color: #0f6e56; margin: 0; font-weight: 500;\">We do not sell, share, or trade personal information with third parties. Ever.<\/p>\n<\/div>\n<\/div>\n<p><!-- LEGAL BASIS --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">04<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">Legal basis for processing<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1rem;\">Under UK data protection law, we process personal information on the following legal bases:<\/p>\n<ul style=\"margin: 0.5rem 0 1rem 1.2rem; padding: 0;\">\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.5rem;\"><strong style=\"color: #0a2424;\">Consent<\/strong> \u2014 when you contact us or voluntarily share your details with us<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.5rem;\"><strong style=\"color: #0a2424;\">Legitimate interests<\/strong> \u2014 when we improve our website, manage collaborations, or communicate about our work<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555;\"><strong style=\"color: #0a2424;\">Legal obligation<\/strong> \u2014 when we are required to maintain records as a registered Community Interest Company<\/li>\n<\/ul>\n<\/div>\n<p><!-- HOW WE PROTECT --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">05<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">How we protect your information<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1rem;\">We take data security seriously. Personal information is stored securely and access is restricted to authorised personnel only. We apply appropriate technical and organisational measures to protect information against unauthorised access, loss, or disclosure.<\/p>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444;\">We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When information is no longer needed, it is securely deleted.<\/p>\n<\/div>\n<p><!-- YOUR RIGHTS --><\/p>\n<div style=\"margin-bottom: 3.5rem; padding-bottom: 3.5rem; border-bottom: 0.5px solid #e0e0dc;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">06<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">Your rights<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444; margin-bottom: 1.2rem;\">Under UK GDPR, you have the following rights in relation to your personal information:<\/p>\n<ul style=\"margin: 0.5rem 0 1.5rem 1.2rem; padding: 0;\">\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Access<\/strong> \u2014 request a copy of the information we hold about you<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Rectification<\/strong> \u2014 ask us to correct inaccurate or incomplete information<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Erasure<\/strong> \u2014 request that your information be deleted where there is no longer a legitimate reason to hold it<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Withdraw consent<\/strong> \u2014 at any time, where processing is based on consent<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555; margin-bottom: 0.4rem;\"><strong style=\"color: #0a2424;\">Object<\/strong> \u2014 to certain types of processing, including direct marketing<\/li>\n<li style=\"font-size: 15px; line-height: 1.8; color: #555;\"><strong style=\"color: #0a2424;\">Complain<\/strong> \u2014 to the Information Commissioner&#8217;s Office (ICO) if you believe your rights have not been respected<\/li>\n<\/ul>\n<p style=\"font-size: 15px; line-height: 1.8; color: #555;\">To exercise any of these rights, please contact us at <a style=\"color: #1d9e75; text-decoration: none;\" href=\"mailto:info@civiclanes.org\">info@civiclanes.org<\/a>. We will respond promptly and in accordance with our obligations under UK data protection law.<\/p>\n<\/div>\n<p><!-- CHANGES --><\/p>\n<div style=\"margin-bottom: 3.5rem;\"><span style=\"font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: #1d9e75; font-weight: 500; display: block; margin-bottom: 1rem;\">07<\/span><\/p>\n<h2 style=\"font-family: 'DM Serif Display',serif; font-size: 28px; color: #0a2424; font-weight: 400; margin-bottom: 1.2rem;\">Changes to this policy<\/h2>\n<p style=\"font-size: 16px; line-height: 1.8; color: #444;\">We review this policy periodically and may update it to reflect changes in our practices or legal obligations. Any significant changes will be noted on this page with a revised review date. We encourage you to check this policy occasionally to stay informed.<\/p>\n<\/div>\n<\/div>\n<p><!-- CONTACT STRIP --><\/p>\n<div style=\"background: #f7f7f5; border-top: 0.5px solid #e0e0dc; padding: 3rem 2rem; text-align: center;\">\n<p style=\"font-size: 15px; color: #777; margin-bottom: 0.5rem;\">Questions about this policy or how we handle your information?<\/p>\n<p><a style=\"font-size: 17px; color: #0a2424; font-weight: 500; text-decoration: none;\" href=\"mailto:info@civiclanes.org\">info@civiclanes.org<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Legal Civic Lanes CIC is committed to protecting the privacy of everyone who engages with our work. This policy explains what personal information we collect, how we use it, and the rights available to you. We review this policy periodically to ensure it remains accurate and transparent. Last reviewed: April 2026 01 Who we are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-3021","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"mahelmasry02@gmail.com","author_link":"https:\/\/civiclanes.org\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Legal Civic Lanes CIC is committed to protecting the privacy of everyone who engages with our work. This policy explains what personal information we collect, how we use it, and the rights available to you. We review this policy periodically to ensure it remains accurate and transparent. Last reviewed: April 2026 01 Who we are&hellip;","_links":{"self":[{"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/pages\/3021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/civiclanes.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3021"}],"version-history":[{"count":3,"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/pages\/3021\/revisions"}],"predecessor-version":[{"id":3112,"href":"https:\/\/civiclanes.org\/index.php?rest_route=\/wp\/v2\/pages\/3021\/revisions\/3112"}],"wp:attachment":[{"href":"https:\/\/civiclanes.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}